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Twilio Setup and Configuration
Twilio Setup
Ethlos Workspace Setup
alpha-platform-help
Twilio Setup and Configuration
Twilio Setup
- Sign up for a new Twilio account and load it with at least $50 USD. The Texting App will NOT work with a trial account.
- Begin your A2p-10DLC registration ( This step is only required for US based numbers at this time ) with Twilio by CLICKING HERE. There are 3 steps to completing your A2P-10DLC setup. This step is REQUIRED in order for Twilio to process your texts.
- Creating your first customer profile
- Registering your brand
- Registering your first campaign
- Purchase a Twilio Phone Number by CLICKING HERE. Once you've purchased your phone number, navigate to the configuration and scroll by CLICKING HERE and clicking on the phone number you purchased. Then scroll down until you find Messaging Configuration and under "A message comes in" select webhook, and in the URL enter "https://texting.efkolos.com/ears/twilio.php" and make sure HTTP has "HTTP POST" selected and then hit the blue "Save Configuration" button.
- Next your going to need to visit the "General Message Settings" page by CLICKING HERE and you want to make sure that MMC Converter is set to enabled. This creates links for the other party to download attachments if they are too big or not of a valid file type according to Twilio's system. It's a very hand feature. SMS Pumping Protection is untested as of yet and costs money if you Enable it. For the purposes of the Texting App, its optional and you can safely leave it disabled. Set your HTTP Basic Authentication for media access to Disabled. Finally with Message records Data Access and Backup, we recommend leaving the default of 400 days, but of course this is optional for the Texting App to work.
- Finally, make sure you visit the Messaging -> Geo Permissions page by CLICKING HERE and you MUST select ONLY the US and Canada. If any other countries are selected it will break the Texting App GUI and it will not work. We will be building support in for other countries very soon.
Ethlos Workspace Setup
- Activate your account. | After you sign up for service, check out, and successfully pay, with in 1 to 4 hours you'll receive an activation email with an activation URL in it. Open that in any browswer and then you'll want to use the activation screen to select a workspace name and password. Your initial username is formed automatically by using your first name and last name, taking out the space and making the first letter of your first name and last name lower case. So if you rname is John Smith your initial admin username for your workspace will be "johnsmith".
- Activate Twilio Link | Once you get logged in visit the Settings Page and scroll down until you find Twilio Settings. Once there, plug in your Twilio Account SID and Twilio Auth Token and click the "Test Twilio Link" button. If its successful it will return all the phone numbers under that account in the humber drop down list. Select the number you wish to text from. ( Optionally, you can set a prepend which adds what ever you put in the box in front of every outgoing text or an Auto-reply which automatically gets texted back to ALL incoming texts).
- Select Provider | Now that your Twilio account is linked visit your Workspace Page and select your provider to Twilio.
DEVELOPMENT NOTE: Please bear in mind, we only JUST put up this new help section on our site and will be working hard over the coming weeks to complete all our How-To Articles and Video Guides in order to make finding information and learning how to better leverage your workspace easier and faster.
If you have an idea for a "How-To" article you'd like to see, make sure you post it up in our Discover server or use the form below to let us know. =)
If you have an idea for a "How-To" article you'd like to see, make sure you post it up in our Discover server or use the form below to let us know. =)
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Getting In Touch
Main Office: New Braunfels, TX 78130, USAMain Office/Support #: (361) 338-4567
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